You may not be allowed to exchange your home if:

• either side owes rent;
• the new property is much larger or far too small for your needs;
• the new property is provided for a particular purpose, for example, a sheltered home or adapted for a disabled person; or
• proceedings have begun to repossess your home.

In these circumstances, permission to exchange may be conditional. If we refuse to grant permission, we will give you our reasons in writing.