A2 Housing Group
Spelthorne House
Thames Street
Staines
TW18 4TA
Intermediate rent tenants
A simple guide to your tenancy
Find your accommodation officer
Day to day repairs
Planned repairs
Grounds maintenance and estate services
Rent and service charge
You and your neighbours
Ending your tenancy
Handbook
Opportunities for all
Who does the policy apply to?
Being treated unfairly?
Our promises to you
Customer charter
What to do if you think you are being treated unfairly
If you think a member of staff is treating you unfairly,
please make a complaint
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Last reviewed: 20 Mar 2007