You need to get written permission from us before you begin any improvements or alterations to your home. We will only refuse permission in certain cases if there are good reasons why an alteration cannot be made. For example, if there is asbestos.

Once we have received your application, we will reply in writing to let you know our decision.

In new homes, flats or refurbuished homes avoid painting or wallpapering interior walls for six months. This will give the plaster enough time to dry out and save you the possibility of having to repaint in the future.