A2 Housing Group
A2 Housing Group
Spelthorne House
Thames Street
Staines
TW18 4TA
Text only version Accessibility Speech enabled Sitemap Help using this site Text size normalText size largeText size largest
  Tell us what you think  
A2 Housing Group
   
*
Home
 
*  
Residents *
* * Find a home About A2
*
 
   

 

 

 

 

Your responsibilities

Houses
If you live in a house, you will be responsibile for all repairs to the individual property, both inside and out. These include:

  • Central heating
  • Water tanks
  • Inside walls, floors and ceilings
  • Doors, doorframes, door hinges and skirting boards
  • Window catches, sash cords and locks
  • Glass in windows
  • Chimney stacks and flues
  • Plasterwork
  • Decoration
  • Staircases and banisters
  • Kitchen units
  • Air vents and extractor fans
  • Sinks, baths, toilets and showers
  • Electrical and plumbing installations
  • Fuses, taps, washers, light bulbs and elements for electric fires
  • Added security
  • Any damage caused by you or your visitors

Maisonettes or flats
If you live in a maisonette or flat, you will be responsible for repairs to the structure of your flat, such as:

  • outside pipes which are individual and serve only your flat;
  • gutters that serve only your flat;
  • internal walls, floors and ceilings;
  • internal doors, internal door frames, door hinges and skirting boards;
  • window catches, sash cords and locks;
  • glass in windows, internal or external;
  • plasterwork;
  • internal decoration; and
  • air vents and extractor fans that serve just your property.

The services to your flat, such as:

  • central heating system and water tanks / cisterns; and
  • pipes, wiring, cables and conduits supplying water, electricity and gas to an individual property.

And fixtures and fittings, such as:

  • kitchen units;
  • sinks, baths, toilets and showers;
  • gas fire and fireplace;
  • electrical and plumbing installations; and
  • fuses, tap washers, light bulbs and elements for electric fires.






Last reviewed: 24 May 2007
Report a repair - Report your repair online
Pay your rent - Pay your rent online
Get involved - View our residents website
Feedback - Complain, suggest or compliment
Publications - Get a copy of our publications
Jobs - Be part of the A2 Housing Group team
Translations
Contact us - Contact A2 Housing Group
   
Copyright ©2008 A2 Housing Group

Printed from the A2 Housing Group web site on 29 August 2008