The tenants' handbook is made up of a series of leaflets in a folder. We recently sent a new copy of the handbook to all our tenants.

All new residents should have recieved a copy of this handbook when they moved into their home.

These leaflets are updated on a regular basis and up-dates will be sent to you to insert into your handbook.

You will be receiving your new handooks by mid July. If you have not recevied a copy of your tenants' handbook by then, please email us at pr&marketing@a2hg.co.uk

Download the leaflets included in the handbook below.

Welcome to A2
Customer Charter
A simple guide to your tenancy
Your rent and service charge
Opportunities for all
You and your neighbours
Estate management, caretaking and cleaning
A guide to adaptations
Day to day repairs
Planned maintenance
Changes in household circumstances
Buying your home
Moving home
Get involved
Translate
Customer Feedback
Information held about you
Useful contacts