We believe you should be able to live independently in your own home for as long as you want to and we aim to get any adaptations you need as quickly as possible.

If you or a member of your household has a disability or mobility problems, such as trouble walking, we will try to find help for you. This may include providing any adaptation you need.

What adaptations do we provide?

We provide a wide range of minor adaptations, for example:

• Widening doorways and installing ramps to make it easier to get in and out of or around your home
• Grab rails, these can be positioned where ever you feel they would be the most help
• Making it easier to go upstairs by installing an extra banister rail
• Lever taps to make using your kitchen or bathroom easier.

How do I get help?

Contact our adaptations team- see below for contact details.

Before we can help you, we may need to assess your needs. Unfortunately, we cannot fund all adaptations. You may need to obtain a disabled facilities grant from your local council. Please contact us for more information.

Will I be assessed?

We do not require an assessment for any minor adaptations.

For larger work such as a stairlifts, level access showers or over bath showers you will need to be assessed by an occupational therapist. Occupational therapists work with people who have a physical disability, a medical condition, a mental-health problem or a learning disability. They help people who have difficulties with practical every day tasks. The aim of occupational therapy is to allow you to live independently as possible.

How to contact us

Write: Adaptations Department
A2 Housing Group
Spelthorne House
Thames Street
Staines
TW18 4TA

Phone: 0845 408 6755
Email: adaptations@a2hg.co.uk

Opening hours
Monday to Thursday 8.30 am to 5.30pm
Friday 8.30 am to 5.00pm