A2 Housing Group
A2 Housing Group
Spelthorne House
Thames Street
Staines
TW18 4TA
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A2 Housing Group
   
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Online surveys

This new service allows you to complete surveys online.

Current surveys available to complete are:

Development feedback survey

The equality and diversity census - 'Getting to know you'

Coming soon - A2's resident communications survey

We will publish the results of our surveys and tell you what improvements we plan to make as a result. Please see our 'you said, we did' section to take a look at our improvements.

What other surveys do we offer?

We regularly carry out satisfaction surveys with our residents. Below are some examples of the surveys that we carry out:

  • Tenants' satisfaction survey
  • Shared owner and leasehold satisfaction survey
  • Sheltered-housing satisfaction survey
  • On-site key worker satisfaction survey

We also carry out rolling surveys every time we provide a service. We read every comment sent back and, if something isn't good enough, we go back and do it better.

We currently run surveys investigating:

  • responsive repairs;
  • how we sell shared ownership properties;
  • gas-safety inspections;
  • reception services;
  • complaints; and
  • how we design new properties.




Last reviewed: 11 Jul 2007
 
   
Copyright ©2008 A2 Housing Group

Printed from the A2 Housing Group web site on 29 August 2008