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• General leaflets
• Leaseholder and shared owner leaflets
• Sheltered housing leaflets
• Tenants leaflet

General leaflets

A guide to allocations and lettings Download a copy now (303 kB) Request a copy by post

A simple guide to your tenancy Download a copy now (1566 kB) Request a copy by post

Changes in household circumstances Download a copy now (1502 kB) Request a copy by post

Clean home incentive Download a copy now (1621 kB) Request a copy by post

Code of conduct for our contractors Download a copy now (176 kB) Request a copy by post

Customer feedback Customer feedback Download a copy now (1897 kB) Request a copy by post

Day to day repairs Download a copy now (701 kB) Request a copy by post

Estate management grounds maintenance and caretaking Download a copy now (402 kB) Request a copy by post

Get involved Download a copy now (2549 kB) Request a copy by post

How to deal with damp and mould Download a copy now (393 kB) Request a copy by post

Incident diary book Download a copy now (1549 kB) Request a copy by post

Information held about you Download a copy now (820 kB) Request a copy by post

Moving home Download a copy now (1690 kB) Request a copy by post

Opportunities for all Download a copy now (1273 kB) Request a copy by post

Planned maintenance Download a copy now (423 kB) Request a copy by post

Spelthorne Home Improvement Agency booklet Download a copy now (1300 kB) Request a copy by post

Standards to expect when moving in Download a copy now (314 kB) Request a copy by post

Translate Download a copy now (1155 kB) Request a copy by post

Useful contact numbers Download a copy now (485 kB) Request a copy by post

Welcome to A2 Download a copy now (1239 kB) Request a copy by post

You and your neighbours Download a copy now (1674 kB) Request a copy by post

Your rent and service charge Download a copy now (1276 kB) Request a copy by post

Leaseholder and shared owner leaflets

A guide to selling your leasehold home Download a copy now (282 kB) Request a copy by post

A simple guide to your lease Download a copy now (417 kB) Request a copy by post

Claiming on your buildings insurance Download a copy now (1469 kB) Request a copy by post

Extending the terms of your lease Download a copy now (1514 kB) Request a copy by post

How to buy more shares in your home Download a copy now (1511 kB) Request a copy by post

How to sell your shared ownership home Download a copy now (604 kB) Request a copy by post

Understanding your service charges Download a copy now (795 kB) Request a copy by post

Your repairs and maintenance responsibilities as a home owner Download a copy now (959 kB) Request a copy by post

Sheltered housing leaflets

Safety and security in our sheltered homes Download a copy now (466 kB) Request a copy by post

Welcome to A2 Housing Care & Support Welcome to A2 Housing Care & Support Download a copy now (1466 kB) Request a copy by post

What to do if you are suffering from abuse Download a copy now (333 kB) Request a copy by post

What you can expect from A2 Care & Support What you can expect from A2 Care & Support Download a copy now (273 kB) Request a copy by post

Tenants leaflet

Buying your home Download a copy now (260 kB) Request a copy by post