Age Concern (Feltham Hanworth and Bedfont)
This service offers support for all people in the UK over 50.
Website: www.ageconcern.org.uk
Phone: 020 8765 7200
Anti-Terrorist Hotline
This service provides information about terrorism threats.
Website: www.met.police.uk
Phone: 0800 789 321
ASH
This service offers support to help you stop smoking.
Website: www.ash.org.uk
Phone: 020 7739 5902
Audit Commission
This organisation promotes good practice in housing associations and makes sure they continue to deliver quality and cost effective services.
Website: www.audit-commission.gov.uk
Phone: 020 7828 1212
Benefits Agency
This service helps you find out what benefits you may be entitled to.
Website: www.direct.gov.uk
Phone: 0800 882 200
Benefit fraud
You should contact this service if you want to report someone who you think may be claiming benefits they are not entitled to.
Website: www.bfi.gov.uk
Phone: 01423 832 910
Centre for Sheltered Housing Studies (CSHS)
This service offers support for professionals working in sheltered and supported housing.
Website: www.cshs.co.uk
Phone: 01905 21155
Childline
This is a free helpline and support service for children who have any problems.
Website: www.childline.org.uk
Phone: 0800 1111
Child Support Agency
This organisation provides information on child maintenance benefits.
Website: www.csa.gov.uk
Phone: 08456 090 052
Citizens Advice
The organisation offers general advice, including information on how to manage your debt.
Website: www.citizensadvice.org.uk
Phone: 020 7833 2181
Commission for Racial Equality
This organisation provides information on racial issues.
Website: www.cre.gov.uk
Phone: 020 7939 0000
Commission for Social Care Inspection
This organisation reports on care services and councils to improve social care and prevent bad practice.
Website: www.csci.org.uk
Phone: 0845 015 0120
Crimestoppers
Use this service to report crimes without having to give your name.
Website: www.crimestoppers-uk.org
Phone: 0800 555 111
Dial a Ride
The service provides transport for disabled and elderly people.
Website: www.tfl.gov.uk/dial-a-ride/
Phone: 020 7027 5823
Do-it
This is a volunteering service you can join to help your community.
Website: www.do-it.org.uk
Phone: 020 7226 8008
Drugs helpline
The service provides information and support for youths who have questions about drugs.
Website: www.talktofrank.com
Phone: 0800 77 66 00
Driver and Vehicle Licensing Agency DVLA
You should contact this organisation if you have any questions about your driving licence.
Website: www.dvla.gov.uk
Phone: 0870 240 0009
Elder Abuse
This service provides support for elderly residents who are abused.
Website: www.elderabuse.org.uk
Phone: 0808 808 8141
Engage Project
This service provides support for people who have drug and alcohol problems.
Website: www.sadas.org.uk
Phone: 01784 453512 (Spelthorne area only)
Flood line
You can use this service to find out if your home is at risk of flooding.
Website: www.environment-agency.gov.uk
Phone: 0845 988 1188
Food Standards Agency
This organisation provides information on safe and healthy foods.
Website: www.food.gov.uk
Phone: 020 7276 8000
Foreign and Commonwealth Office
This government department gives advice on travelling or living abroad.
Website: www.fco.gov.uk
Phone: 020 7008 1500
Hampshire Constabulary
Website: www.hampshire.police.uk
Phone: 0845 045 45 45
Housing Corporation
This organisation provides information on government housing, funds new affordable homes and regulates housing associations in England.
Website: www.housingcorp.gov.uk
Phone: 0845 230 7000
The Independent Housing Ombudsman
This is an independent service that settles housing disputes.
Website: www.ihos.org.uk
Phone: 020 7421 3800
Jobcentre Plus
This organisation provides information on benefits, Jobseeker's Allowance and tax credits and advice for single parents.
Website: www.jobcentreplus.gov.uk
Phone: 0845 6060 234
Kent Police
Website: www.kent.police.co.uk
Phone: 01622 690690
Learn Direct
Get information on local centres who can help with your learning needs.
Website: www.learndirect.co.uk
Phone: 08000 150 450
Mediation North Surrey
This service can help you sort out any problems you have with your neighbours.
Website: www.mediate.me.uk
Phone: 0870 751 4311
National Debtline
This service gives advice on how to deal with your debts.
Website: www.national-uk-debtline.co.uk
Phone: 0800 731 7973
NHS Direct
This service provides information on health issues.
Website: www.nhsdirect.nhs.uk
Phone: 0845 46 47
Relate
This service offers relationship counselling for couples, families and individuals.
Website: www.relate.org.uk
Phone: 0845 1 30 40 16
RSPCA enquiries service
You should contact the RSPCA to report any incidents of animal cruelty.
Website: www.rspca.org.uk
Phone: 0870 33 35 999
Samaritans
This service provides support for people who are feeling distressed.
Website: www.samaritans.org
Phone: 08457 90 90 90
Shelter
This organisation provides information on homelessness.
Website: www.england.shelter.org.uk
Phone: 0808 800 4444
South East Water (depending where you live)
You should contact this organisation if you have any questions about your water and sewerage system.
Website: www.southeastwater.co.uk
Phone: 0845 301 0845
Southern Water (depending where you live)
You should contact this organisation if you have any questions about your water and sewerage system.
Website: www.southernwater.co.uk
Phone: 0845 278 0845
Supporting People
This organisation runs a programme that gives vulnerable people the opportunity to improve their quality of life.
Website: www.spkweb.org.uk
Phone: 020 7944 2556
Surrey Domestic Violence Helpline
This service offers support and information on domestic violence.
Website: www.connexionssurrey.co.uk
Phone: 01483 776822
Surrey Police
Website: www.surrey.police.uk
Phone: 0845 125 2222
Thames Water (depending where you live)
You should contact this organisation if you have any questions about your water and sewerage system.
Website: www.thames-water.com
Phone: 0845 9200 800
Thames Valley Police
Website: www.thamesvalley.police.uk
Phone: 0845 8 505 505
Transco
You should contact them if you suspect there is a gas leak.
Website: www.nationalgrid.com
Phone: 0800 111999
TV licence
This service provides information about how to buy or renew your TV licence.
Website: www.tvlicensing.co.uk
Phone: 0870 241 6468
UK Debt 24
This service provides advice on how to deal with your debts.
Website: www.debt24.com
Phone: 0800 015 7557
Volunteering England
You should contact this organisation if you want to volunteer to help your community. Website: www.volunteering.org.uk
Phone: 0845 305 6979
Women's Aid
This service offers support for women who suffer domestic abuse.
Website: www.womensaid.org.uk
Phone: 0808 200 0247
